{"id":1093893,"date":"2025-09-19T16:23:23","date_gmt":"2025-09-19T16:23:23","guid":{"rendered":"https:\/\/novasdescobertas.org\/?page_id=1093893"},"modified":"2025-10-03T19:20:06","modified_gmt":"2025-10-03T19:20:06","slug":"ral-alternative-dispute-resolution","status":"publish","type":"page","link":"https:\/\/novasdescobertas.org\/en\/ral-resolucao-alternativa-de-litigios\/","title":{"rendered":"RAL - Alternative Dispute Resolution"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;8d58b38e-f6ab-400f-a216-ae8569ba3f69&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>\u201cA resolu\u00e7\u00e3o alternativa de lit\u00edgios (RAL) permite resolver lit\u00edgios de forma extrajudicial com a assist\u00eancia de uma entidade de resolu\u00e7\u00e3o de lit\u00edgios imparcial. Esta forma de resolver lit\u00edgios de consumo \u00e9 mais f\u00e1cil, mais r\u00e1pida e menos dispendiosa do que o recurso aos tribunais. [\u2026]\u201d<\/p>\n<p>Fonte: <a href=\"https:\/\/commission.europa.eu\/live-work-travel-eu\/consumer-rights-and-complaints\/resolve-your-consumer-complaint\/alternative-dispute-resolution-consumers_pt\" target=\"_blank\" rel=\"noopener\">https:\/\/commission.europa.eu\/live-work-travel-eu\/consumer-rights-and-complaints\/resolve-your-consumer-complaint\/alternative-dispute-resolution-consumers_pt<\/a><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3>Centros RAL<\/h3>\n<p>Em caso de lit\u00edgio o consumidor pode recorrer a uma Entidade de Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de consumo:<\/p>\n<p>Centro de Informa\u00e7\u00e3o, Media\u00e7\u00e3o e Arbitragem de Conflitos de Consumo do Algarve (CIMAAL).<br \/>Telefone: 289 823 135 (Chamada para a rede fixa nacional)<br \/>Email: <a href=\"mailto:apoio@consumidoronline.pt\">apoio@consumidoronline.pt<\/a><br \/><a href=\"https:\/\/consumoalgarve.pt\/index.php\/pt\/\" target=\"_blank\" rel=\"noopener\">Centro de Arbitragem de Conflitos de Consumo do Algarve<\/a><\/p>\n<p>Mais informa\u00e7\u00f5es no <a href=\"https:\/\/www.consumidor.gov.pt\/\" target=\"_blank\" rel=\"noopener\">Portal do Consumidor<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u201cA resolu\u00e7\u00e3o alternativa de lit\u00edgios (RAL) permite resolver lit\u00edgios de forma extrajudicial com a assist\u00eancia de uma entidade de resolu\u00e7\u00e3o de lit\u00edgios imparcial. Esta forma de resolver lit\u00edgios de consumo \u00e9 mais f\u00e1cil, mais r\u00e1pida e menos dispendiosa do que o recurso aos tribunais. [\u2026]\u201d Fonte: https:\/\/commission.europa.eu\/live-work-travel-eu\/consumer-rights-and-complaints\/resolve-your-consumer-complaint\/alternative-dispute-resolution-consumers_ptCentros RAL Em caso de lit\u00edgio o consumidor pode [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-1093893","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/novasdescobertas.org\/en\/wp-json\/wp\/v2\/pages\/1093893","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/novasdescobertas.org\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/novasdescobertas.org\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/novasdescobertas.org\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/novasdescobertas.org\/en\/wp-json\/wp\/v2\/comments?post=1093893"}],"version-history":[{"count":4,"href":"https:\/\/novasdescobertas.org\/en\/wp-json\/wp\/v2\/pages\/1093893\/revisions"}],"predecessor-version":[{"id":1093899,"href":"https:\/\/novasdescobertas.org\/en\/wp-json\/wp\/v2\/pages\/1093893\/revisions\/1093899"}],"wp:attachment":[{"href":"https:\/\/novasdescobertas.org\/en\/wp-json\/wp\/v2\/media?parent=1093893"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}